REPORT ABUSE

Welcome to the INTER CONNECTS Inc website http://noc.interconnects.us. This Service Disclaimer provides a simple overview of our policies that apply when you visit our website, use our services and enter into transactions and agreements with us. This Service Disclaimer also summarizes the general principles that apply to your use of our services and is supplemental to specific agreements made with you, as applicable, and must be read in line with our Policies, Documents and Terms and Conditions issued.

General Disclaimer

In no event shall INTER CONNECTS Inc be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service.

INTER CONNECTS Inc reserves the right to make additions, deletions, or modification to the contents on the Service at any time without prior notice.

INTER CONNECTS Inc does not warrant that the website is free of viruses or other harmful components.

INTER CONNECTS Inc makes no warranties or representations, either express or implied concerning the services, and expressly disclaim all warranties, express or implied, including warranties of merchantibility or fitness for a particular use or purpose.

Zero Tolerance Spam Policy

INTER CONNECTS Inc has a ZERO tolerance spam policy regarding the sending of unsolicited or bulk e-mails or similar and related conduct. Please report spam and spam related abuse to us as soon as possible.

Zero Tolerance Abuse Policy

INTER CONNECTS Inc does not tolerate unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, obscene or violent and harassing conduct nor to trick, defraud, or mislead us and other users, neither hacking, abuse or misconduct in any form or format, the use of viruses, Trojan horses, or any other illegal activity. Please report suspicious and illicit conduct to us as soon as possible.

How to report IP related abuse?

Please email us at noc@interconnects.us for any IP related abuse. If you are reporting on behalf company then our legal department require notarized power of attorney and apostille if you are not based in USA. Power of attorney should be in issued in your name to represent in USA.

Domain and Hosting Abuse

INTER CONNECTS Inc is committed to preserve the integrity of the Internet, however it must be noted that we are not a domain registrar nor a web hosting provider. For any domain related abuse, please contact your domain registrar, the registered holder or owner of a domain or the relevant web hosting provider. We hereby object to any sending of any reports or material in relation to domain and hosting abuse of any kind not expressly authorised by us. Furthermore, we expressly reserve the right to take legal action against the unwanted and unsolicited sending of such reports and material.

Domain Disputes

INTER CONNECTS Inc is not a competent authority to act or decide on domain dispute. Please contact your domain registrar for any dispute. Further, information can be found in ICANN`s Uniform Domain-Name Dispute-Resolution Policy which can be found here https://www.icann.org/resources/pages/help/dndr/udrp-en. You may also check WIPO Arbitration and Mediation Cente https://www.wipo.int/amc/en/

Use of IP Addresses

INTER CONNECTS Inc does not have control over content hosted by our customers nor access to the client servers, IP`s or how IP`s are used. INTER CONNECTS Inc does not take any responsibility over the content hosted, distributed, transferred, broadcasted or otherwise published by its users or customers. Further, we cannot take action against any domain. Please contact your local authority or seek legal advise for domain an IP related issues.

Law Enforcement

For any enforcement related requests please contact us at enforcements@interconnects.us. Please note this email is reserved for authorities, police, certs and other government institution only. We reserve the right to take legal action against the unwarranted, unrelated and unsolicited requests.

Contact us

For network operation related issues please contact us at noc@interconnects.us. Please note this email is reserved for Network Operation Center related matters only and any unrelated emails will be ignored.

Port Blocking

The term “port blocking” refers to the practice of an Internet Service Provider (ISP) identifying Internet traffic by the combination of port number and transport protocol, and blocking it entirely. Port blocking thus affects the traffic associated with a particular combination of port number and transport protocol on that ISP, regardless of source or destination IP address. The practice can potentially prevent the use of particular applications altogether by blocking the ports those applications use.INTER CONNECTS Inc operates an open network with no port blocking policy.

Port Shaping or rate limit

Port shaping is a bandwidth management technique used on computer networks which delays some or all datagrams to bring them into compliance with a desired traffic profile. Traffic shaping is used to optimize or guarantee performance, improve latency, or increase usable bandwidth for some kinds of packets by delaying other kinds. It is often confused with traffic policing, the distinct but related practice of packet dropping and packet marking. INTER CONNECTS Inc does not impose any restrictions on our ports. There are no port shaping or rate limit unless you request those.

Deep packet inspection (DPI)

Deep packet inspection (DPI) is a type of data processing that inspects in detail the data being sent over a computer network, and may take actions such as alerting, blocking, re-routing, or logging it accordingly. INTER CONNECTS Inc makes a stance against the illegal practice of Deep packet inspection and does not run any program to sniff packets. If you wish to report instances of DPI, please contact use with accompanying evidence.

Firewall and Blocks

INTER CONNECTS Inc`s mail servers have strict rules and policies to filter spam. If your email content is classified as spam or if you send multiple emails from same email ID, your email will be unlikely to reach us.

Privacy and Data Protection

INTER CONNECTS Inc takes the lawful processing of data and in particular client data very seriously. We therefore not only adhere to our national and federal data protection principles but have voluntarily assumed the principles deriving from the EU`s General Data Protection Regulation. If you have any concerns about the data we hold and how we handle your date, please refer to our Privacy Policy or contact us.

White Labelling

INTER CONNECTS Inc does not compete with its resellers. We appreciate and thank our reseller for their support and loyalty. All our services are sold exclusively by us or our resellers. Please contact us at resellers@interconnects.us for more details.

SLA

INTER CONNECTS Inc offers 100% SLA on dual stack network.